Right of withdrawal of Alpha-Omega Technology GmbH & Co. KG

Version 1.1 as of 05.05.2017

Right of withdrawal for consumers

In the event that you are a consumer within the meaning of § 13 BGB (German Civil Code), i.e. you make the purchase for purposes which can predominantly be attributed neither to your commercial nor to your independent professional activity, you have a right of revocation in accordance with the following provisions:

Cancellation policy

Right of withdrawal

You may revoke your contractual declaration in writing (e.g. letter, fax, e-mail) within 14 days without stating reasons or - if the goods are delivered to you before the expiry of the deadline - also by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before we have fulfilled our obligations to provide information pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB (Introductory Act to the German Civil Code) and our obligations pursuant to § 312g para. 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item shall be sufficient to comply with the revocation period.

The revocation is to be addressed to:

Alpha-Omega Technology GmbH & Co. KG, Flinsberger Straße 27, 37308 Schimberg

Email address: info@ao-t.de

Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the received goods and services or benefits (e.g. benefits of use), or if you are only able to return or surrender them in part or in a deteriorated condition, you must compensate us for the loss of value.

You only have to pay compensation for the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond the inspection of its properties and functionality. By "testing the properties and functionality" we mean testing and trying out the respective goods, as is possible and customary in a shop, for example.

Goods that can be sent by parcel post are to be returned at our risk.

You shall bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you.

Items that cannot be sent by parcel post will be collected from you.

Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your notice of revocation or the item, for us with its receipt.

Exclusion of the right of withdrawal

The right of revocation does not apply to contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or which, due to their nature, are not suitable for return or can spoil quickly or whose expiry date would be exceeded, for the delivery of audio or video recordings or of software, provided that the delivered data carriers have been unsealed by you or for the delivery of newspapers, journals and magazines, unless you have made your contractual declaration by telephone.

End of the cancellation policy