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Right of withdrawal of Alpha-Omega Technology GmbH & Co. KG

Version 1.1 as of 05.05.2017


Consumer right of withdrawal

In the event that you are a consumer within the meaning of Section 13 of the German Civil Code (BGB), i.e. if you make the purchase for purposes that can mainly be attributed neither to your commercial nor to your independent professional activity, you have a right of revocation in accordance with the following provisions:


Revocation policy

Right of revocation

You may revoke your contractual declaration within 14 days without stating reasons in text form (e.g. letter, fax, e-mail) or - if the goods are delivered to you before the deadline - also by returning the goods. The period begins after receipt of these instructions in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfilment of our duties to provide information pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB (Introductory Act to the German Civil Code) and our duties pursuant to § 312g para. 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item shall be sufficient to comply with the revocation period.


The revocation is to be addressed to:

Alpha-Omega Technology GmbH & Co. KG, Aschengasse 3, 37308 Schimberg; Germany

Email address: info@ao-t.de

Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the received performance and benefits (e.g. advantages of use), or are only able to do so in part or in a deteriorated condition, you must pay compensation to this extent.


You only have to pay compensation for the deterioration of the item and for the use made of it if the use or deterioration is due to handling of the item that goes beyond testing the properties and functionality. By "testing the properties and functionality" we mean testing and trying out the respective goods, as is possible and usual in a shop, for example.


Items that can be sent by parcel post are to be returned at our risk.


You have to cover the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the cancellation. Otherwise, the return shipment is free of charge for you.


Items that cannot be sent by post will be collected from you.


Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your notice of cancellation or the item, for us with its receipt.


Exclusion of the right of revocation

The right of cancellation does not apply to contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or which, due to their nature, are not suitable for return or can spoil quickly or whose expiry date would be exceeded, for the delivery of audio or video recordings or software, provided that the delivered data carriers have been unsealed by you or for the delivery of newspapers, journals and magazines, unless you have made your contractual declaration by telephone.


End of the revocation instruction

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