Book professional support for products purchased from us. You can add this service to your order without obligation, there are no costs. Afterwards please fill out our Support Form so that we can estimate the time required for your request. After receiving the information about the Support Form we will contact you by email within two working days to arrange an appointment and payment method. We only cover technical topics, for example onboarding your Helium Hotspot or integrating sensors. We ask for your understanding that we are only able to provide support for products that have been Helium-Shop.eu purchased offer this support. Unfortunately, we also cannot answer questions regarding cryptocurrencies or optimization of Helium sites.
We charge €29.90 incl. VAT for this per quarter hour or part thereof. Support is usually provided via Zoom or Microsoft Teams. We offer the conversation in German or English language and treat your request of course confidentially.